Austin Omogiate
Career

Resume

My professional journey — experience, education, and achievements.

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Professional Summary

MBA and MSIS candidate with 4+ years of experience in retail operations, sales, and supply chain. Led commercial strategy for a $305M distribution portfolio across major CPG brands, driving cross-functional performance improvements. Skilled at turning data into actionable insights using SQL, Tableau, and Power BI to reduce costs and standardize operations across logistics and supply chain functions.

Experience

Operations Manager

Feb 2022 – Jun 2025

Multipro Consumer Products Limited — Lagos, Nigeria

Consumer Packaged Goods & Retail Distribution · annual revenue exceeding $5.2B

  • Executed commercial and operational strategy for a $305M retail distribution portfolio across Kellogg’s, Colgate, Indomie, and Irish Spring, delivering 11% annual revenue growth.
  • Led a 36-member cross-functional team spanning sales and fulfillment, raising order fulfillment to a sustained 95% while strengthening middle mile and last mile operations.
  • Grew the customer base to 25K accounts by entering untapped territories and channels and redesigning the customer rewards structure to drive retention and repeat volume.
  • Drove a $50K reduction in operating costs and a 32% cut in warehouse waste through tighter inventory control practices and hands-on training for fulfillment teams.
  • Built and delivered executive-level reporting on market share, SKU growth, and customer acquisition, shaping leadership decisions on territory investment and promotional spend.

Salesforce Analyst

Oct 2020 – Jan 2022

Multipro Consumer Products Limited — Lagos, Nigeria

  • Led the digital rollout of the OmniRetail distribution platform company-wide, achieving 100% internal adoption by developing sales enablement content and training 410 sales staff within 2 months.
  • Executed a structured go-to-market rollout onboarding 4K retailers across 6 states in 90 days, strengthening distribution infrastructure and accelerating regional market expansion.
  • Built real-time performance dashboards in Excel and Power BI to track sales velocity, fulfillment rates, and territory-level KPIs.
  • Managed a team of 25 field agents conducting market research, converting customer insights into actionable go-to-market and sales strategies.

Monitoring and Evaluation Officer

Jul 2019 – Aug 2020

Kids and Teens Resource Center — Ondo, Nigeria

Nonprofit focused on healthcare access and empowerment for women and youth

  • Secured $20K in funding by crafting compelling impact stories, expanding healthcare access to 3K underserved residents.
  • Launched skill acquisition programs for 150 young mothers and out-of-school teens; 80% started businesses within 3 months.

Education

Master of Business Administration (MBA) & Master of Science in Information Systems (MSIS)

Expected May 2027

Baylor University — Waco, Texas · GPA: 3.59/4.0

Bachelor of Chemical Engineering

September 2018

University of Benin — Edo, Nigeria · GPA: 3.5/4.0

Projects

We Sustain

We Sustain helps your whole team discover local volunteer opportunities, pledge donations, and see the difference they make — together. we-sustian.vercel.app

Data Management and Analysis System

Designed and implemented a relational database using SQL/Oracle to store and manage datasets of over 500 records.

AI Customer Support Agent (n8n + RAG)

Built an AI customer support agent in n8n using RAG (vector search + LLM) for automated responses and Slack-based human escalation, reducing response time and ensuring seamless handoff for complex issues.

Certification

Project Management Professional (PMP®)

Project Management Institute · Certification